Contact Favor Delivery Customer Service
How to Reach a Person at Favor Delivery
Verified Contact Information
Toll-Free Number:
-
1-855-623-3287IVR / Automated System Only (No Human Option)
Accessibility:
-
1-833-397-0080
Accessibility:
accessibility@favordelivery.com
Customer Service:
support@favordelivery.com
Media:
press@favordelivery.com
Press Inquiries
Favor Delivery Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Favor Delivery Phone Number
1 (855) 623-3287
Average Hold Time
00:00:44
Average Calls duration
1 minute
Most Popular Favor Delivery Email Address
support@favordelivery.com
Favor Delivery Live Agent Availability
26% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
Favor Delivery Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Favor Delivery Phone Number | 1 (855) 623-3287 |
| Average Hold Time | 00:00:44 |
| Average Calls duration | 1 minute |
| Most Popular Favor Delivery Email Address | support@favordelivery.com |
| Favor Delivery Live Agent Availability | 26% of callers successfully reach a real person |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Favor Delivery Customer Service Rating | 3.8 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Account, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Favor Delivery | Email, first and last name or phone number |
Contact Information
Favor Delivery Website:
Favor Delivery Help Center:
Corporate Office Address:
NeighborFavor Inc.
2416 E. 6th Street
Austin,
Texas
78702
United States
Summary of Favor Delivery Customer Service Calls
25.7K
TOTAL
CALLS
CALLS
00:35
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Favor Delivery?
Shipping and Delivery Question:
- “Runner delivered to wrong place. I don’t have my items”
- “Didn't receive my food”
- “Beer delivery”
Payments and Charges Question:
- “Unauthorized charge”
- “Payment”
- “Unauthorized transaction”
Account Question:
- “Suspended account”
- “Get into my account”
- “Fix my idenity”
Request for Information Question:
- “Question about ordering and delivery”
- “I have question”
- “Question about photo of drivers license”
Product/ Service Question:
- “I didn’t receive my food last night”
- “Wrong food”
- “Food”
Cards Question:
- “Card problems”
- “Won't let me add a card. Says my account is suspended but never used favor before”
- “Can't remove card”
Activation/ Cancellation Question:
- “Cancelled order”
- “Ordered cancelled”
- “Cancel membership”
Return/ Replace Question:
- “Change number”
- “I recently moved. I need to make sure my address is changed correctly.”
- “Change zip code”
Refund Question:
- “Refund canceled order waited too long”
- “Refund”
- “I want my money back”
Website/ Application Question:
- “Application status”
- “App error”
- “My runner app is stuck, I have rebooted my phone 3 times and it’s costing me money”
Staff Question:
- “Rude delivery driver”
- “Rude employee”
- “Rude disrespectful delivery person”
Employment Question:
- “My background check is complete and wondering if I can move forward with the job”
- “Employment”
- “Former employee”
Other Question:
- “I have a problem”
- “My app”
- “Xjdndjd”
Compare Favor Delivery Customer Service To
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Favor Delivery