Favor Delivery Reviews
Favor Delivery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Favor Delivery has a 1.5 star rating from 1,451 reviews; 13% would likely recommend. Consumers report widespread dissatisfaction, many delivery failures, and frequent requests for refunds.
Key Takeaways for Future Customers
- Expect common issues reported in Favor Delivery reviews: late or missing orders.
- Prepare for slow or no response from customer service when requesting refunds or billing help.
- Consider risks around account suspension and subscription or membership charges before signing up.
Negative Feedback / Risk Areas
- Customer complaints emphasize poor customer service and no one to speak to after order problems.
- Frequent refund delays and unexplained charges or double billing.
- Wrong deliveries, missing items, and account deactivations without clear explanation.
Positive Feedback
A few reviews note timely, courteous runners and convenience of delivery when service works.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Favor Delivery has a 1.5 star rating from 1,451 reviews; 13% would likely recommend. Consumers report widespread dissatisfaction, many delivery failures, and frequent requests for refunds.
Key Takeaways for Future Customers
- Expect common issues reported in Favor Delivery reviews: late or missing orders.
- Prepare for slow or no response from customer service when requesting refunds or billing help.
- Consider risks around account suspension and subscription or membership charges before signing up.
Negative Feedback / Risk Areas
- Customer complaints emphasize poor customer service and no one to speak to after order problems.
- Frequent refund delays and unexplained charges or double billing.
- Wrong deliveries, missing items, and account deactivations without clear explanation.
Positive Feedback
A few reviews note timely, courteous runners and convenience of delivery when service works.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Delivery took an hour and a half.
The reviewer tried to contact the company before posting this review.
- - Delivery took about 90 minutes to arrive.
- - The runner had to involve store management to get the order.
I placed an order. A few minutes later, a runner accepted the order.
'Your runner is on their way to the restaurant' thing popped up. Forty-five minutes later, my 'runner' still hadn't arrived at the Whataburger I had ordered from. I asked my runner what was going on and received the reply, 'They're super busy.' Shortly after, the app showed that my runner had finally arrived at the Whataburger. Thirty minutes later, the runner left the Whataburger and spent the next ten minutes bringing me my order.
It was literally an hour and a half, almost noon, before my order arrived. My runner stated that she had to complain to the store management to get my order.
- Sometimes they are good and quick
- Sometimes the runners have no consideration for their customers
Preferred solution: Nothing. I think I am done using them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I want my money back from using your...
The reviewer tried to contact the company before posting this review.
- - Requesting a refund for a delivery error, poor service, and a tip left for the runner.
- - Food was left at the wrong location and never received.
I want my money back from using your company and the tip I gave your runner. This is the first time I've ever had an issue, but the carelessness of your runner's actions really left a poor taste in my mouth.
My food was left at another location in the open where I never received my food, and I believe the homeless got a $70 meal for the night. How do you not confirm with your customer that you're at the correct address when they tell you they're sitting on the porch waiting for the person to pull up?
I never saw the runner, which sent me on a wild goose chase for my money lost. This was ridiculous.
- There are some good runners but i got a careless one
- People do not care about customer service any more
Preferred solution: Full refund
User's recommendation: Stick to the actual address not the bs map quest gives. And make sure you know what customer service really is.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |A delivery order that I didn’t received from Church’s Texas Chicken on Tuesday, 6/23/26.
The reviewer tried to contact the company before posting this review.
- - Text claimed delivery at 4:43pm, but nothing was delivered.
- - Refund requested for $37.15 due to delivery issue.
I ordered 2meals(1Smokehouse Chicken, original w/biscuit&pepper).1Smokehouse Chicken,lemon pepper w/dry rub) med. unsweetened ice tea.All of this total $37.15 which includes taxes,delivery fee & tip.
This was ordered before 4:50pm and delivery time was scheduled at 5:15pm. I recd a text msg from Favor at 4:43pm stating my order was delivered which wasnt true. I looked outside and didnt see my order. I sat outside after 5:30pm thinking maybe theyre running late.
I click on the link of Favor and noticed its similar to Uber delivery service. So, I downloaded the app. Previously, Churchs Chicken wouldve had someone delivery the orders.
Unless Favor had been delivering all the time. Im requesting a refund of $37.15.
- Polite runners
- Polite runner
- Customer sevice is on the phone
User's recommendation: Do this if your food hasn’t been delivered.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Order was delivered to wrong address
The reviewer tried to contact the company before posting this review.
She delivered to the wrong address. 811 is what shows in the pic.
It was supposed to go to 1406 Young St by 9 PM. What can be done?
- No delivery none
Preferred solution: Deliver product or service ordered
User's recommendation: Watch out for delivery
Not receiving refund from a previous order
The reviewer tried to contact the company before posting this review.
I was told that I was going to get a $40 refund back from this order, but I haven't received it yet. I called my bank, and I still haven't received it back in my account.
It's not showing up in my email that I received it either.
I don't know who received it, but it was not me. As a customer, I can't get a response from Favor.
Preferred solution: Full refund
User's recommendation: Do not use this app they don't want to give customer's a refund on orders that were damaged or missing items
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My delivery driver was not a Female...
The reviewer tried to contact the company before posting this review.
- - Driver delivered wrong and missing items.
- - Garlic salt instead of garlic powder; Takis bag not received; bananas and bread damaged.
My delivery driver was not a Female Jharmesha. It was a guy.
He did not give me all of my items and got some of the wrong items.
I asked for garlic powder and he got me garlic salt and I did not need garlic salt.
I needed garlic powder and I did not approve garlic salt.
-I did NOT RECEIVE MY BLUE BAG OF TAKIS BLUE HEAT ROLLED tortillas 9.9 oz
- He gave me a Activia Probiotic Yogurt drink PRUNE flavor and I asked for MANGO..
I DID NOT APPROVE PRUNE flavor .. I ASKED FOR MANGO
-My bananas were BRUISED UP and all my boxed items were SMASHED
- My bread was smashed
- I did not receive all my items
Preferred solution: Full refund
User's recommendation: I DO NOT RECOMMEND THE DELIVERY DRIVER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered through the whataburger app...
The reviewer tried to contact the company before posting this review.
- - Food didn't arrive; driver was at the wrong Whataburger.
- - Food sat out 20 minutes; my son missed lunch.
- - Driver was unprofessional and rude.
I ordered through the Whataburger app, and my food never came. The driver was at the wrong Whataburger, and my son missed his lunch due to this issue.
Not to mention, my food sat out for 20 minutes by the time I went to pick it up.
The driver was very unprofessional and told me to chill and that it doesn't matter if I cancel my order because he still gets paid. He was rude, and I will be sure to share my experience with others.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVERY VERY PISSED
The reviewer tried to contact the company before posting this review.
- - The service is unresponsive to calls and texts, with long waits for urgent orders.
- - I would not recommend Favor after this experience.
ive been using Favor for a long time only because my 92 old Father likes to order food from Food From, Galilee, but they completely failed. They wont answer the phone calls.
Cannot answer any text messages. They are really really really bad. I would not recommend them to anyone. TODAY WAS ONE OF THE WORST EXPERIENCES OF ALL OF THE DELIVERY SERVICES.
I HAVE FAVOR IS THE WORST. I WOULDNT RECOMMEND THEM TO ANYONE CAUSE YOU CANT GET ANYONE TO ANSWER YOUR PHONE CALLS WHEN YOU HAVE A PROBLEM EVEN WHEN YOU USE THE TECH SERVICES YOU CANT GET AN ANSWER THERE EITHER.
GOOD LUCK ON GETTING ANYONE TO HELP YOU WHEN YOUR ORDER IS NOT CORRECT AGAIN I WOULDNT USE FAVOR UNLESS I HAD TO FOR MY ELDERLY FATHER WHOS BEEN WAITING ON HIS FOOD SINCE 1130 AND ITS NOW 1245. I dont know how much do you want me to say more than all Ive already said besides I would not use Favor if I was dying on the floor and needed food.
Preferred solution: Full refund
User's recommendation: NEVER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service!!!!!!!!
The reviewer tried to contact the company before posting this review.
- - Poor customer service with no live phone support.
- - Email promised a $10 credit and a comp, but it wasn't applied and there was no response.
I had a horrible order on September 12 couldnt get me anywhere on the phone. You can never get anybody live on the phone.
I finally got an email offering a $10 credit when the whole order shouldve been comped instead I ordered again today because its the only place I can get my dad what he wants through Favor only and the $10 credit wasnt there but still cant get anyone to answer my phone calls or respond! Terrible terrible customer service.
Preferred solution: I want a full refund and an apology.
User's recommendation: No, absolutely not!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestioning a charge on my account
The reviewer tried to contact the company before posting this review.
The call is not going through to speak to a live person. It refers me to go online at help.
favordelivery.com. My charge is incorrect and need it fixed!
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan u please Reactivate my account today please.
The reviewer tried to contact the company before posting this review.
Im not ok. I was deactivated.
I will like to talk to customer service about my issue. Email me ieshkollore@***.com.
I will like my account to be reactivated. Please.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Checking on food delivery
The reviewer tried to contact the company before posting this review.
- - Payment was made but food never arrived and no refund.
- - Restaurant was unhelpful and told to contact Favor.
- - HELP number voicemail and no callback.
I ordered food to be delivered today because I am moving and have no food. Also, my sister is using my car so I have no car.
My other sister came to help me and reminded me that my food never arrived that I already paid for. The restaurant was no help and told me to call Favor.
I never received food or money refund. HELP number was answering machine and they never called back.
- Deliver
- Paid and got nothing
Preferred solution: Apology
User's recommendation: Don’t use Favor unless you want to starve.
Update my phone number
The reviewer tried to contact the company before posting this review.
I need to update my number so I can verify my account its an old number ending in 0422 I dont have access to anymore I would like to update it to *** my name is *** my email address for my favor account is ***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Wrong drop off of groceries
The reviewer tried to contact the company before posting this review.
I had a favor to deliver. The instructions were confusing at the get-go.
It was a trailer park, and I was asked to deliver at site 7 and knock on the door. I proceeded to do that and was ready to drive away when she came out yelling at me. I should have gone back, but I chose not to.
I will never do this again, and I'm sorry.
please
User's recommendation: Please be careful where you instruct your groceries to go, be precise.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Don't bother ordering from here
The reviewer tried to contact the company before posting this review.
- - Delivery was very late and the food had to be thrown out.
- - Messages from the runner were in Spanish and unread; no refund.
They don't care about issues receiving information in Spanish when we don't speak Spanish. They defend the runners who can't communicate effectively with the customers.
The last few times I ordered from them the food arrived very late and had to be thrown out. I was sent a message by the runner, however I couldn't read it since it was in Spanish.
I do not speak Spanish.
I sent a message back saying I don't understand Spanish, got no response, sent a message to customer service and was told sorry. They would not respond when I asked for a refund.
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