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Favor Delivery

Favor Delivery Reviews

www.favordelivery.com
What is your customer experience with Favor Delivery?

Favor Delivery Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Favor Delivery has a 1.5 star rating from 1,444 customer reviews. Consumers are mostly dissatisfied; 12% would likely recommend and reviews show an 88% unfavorable distribution.

Key Takeaways for Future Customers

  • Expect widespread customer complaints about delivery accuracy and response times.
  • Many request refunds for missing or wrong orders and poor billing handling.
  • Membership and account suspension issues affect ordering and sign‑up.

Negative Feedback / Risk Areas

  • Poor customer service and no one to speak to immediately after an issue.
  • Frequent refund delays, billing errors, and unresolved charges.
  • Wrong drop offs, missing items, and runner behavior problems.

Positive Feedback

Some mention the service as convenient and capable of timely delivery when it works.

View full overview ›

Media from reviews

Favor Delivery - I want my money back from using your...
Favor Delivery - Not receiving refund from a previous orderFavor Delivery - Not receiving refund from a previous order - Image 2Favor Delivery - Order was delivered to wrong addressFavor Delivery - Order was delivered to wrong address - Image 2Favor Delivery - Order was delivered to wrong address - Image 3Favor Delivery - Order was delivered to wrong address - Image 4
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Anonymous
map-marker Rosenberg, Texas

Was charged $10.33 service fee for 1 carton of cigarettes

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Nothing. I am complaining to you.

I wasn't aware of the fee until after the purchase! I live less than 1 mile from store

User's recommendation: Don't use favor, they are sneaky and expensive

View full review
Sherrilyn T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

A delivery order that I didn’t received from Church’s Texas Chicken on Tuesday, 6/23/26.

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AI Highlights
  • - Text claimed delivery at 4:43pm, but nothing was delivered.
  • - Refund requested for $37.15 due to delivery issue.
Favor Delivery - A delivery order that I didn’t received from Church’s Texas Chicken on...
Favor Delivery - A delivery order that I didn’t received from Church’s Texas... - Image 2

I ordered 2meals(1Smokehouse Chicken, original w/biscuit&pepper).1Smokehouse Chicken,lemon pepper w/dry rub) med. unsweetened ice tea.All of this total $37.15 which includes taxes,delivery fee & tip.

This was ordered before 4:50pm and delivery time was scheduled at 5:15pm. I recd a text msg from Favor at 4:43pm stating my order was delivered which wasnt true. I looked outside and didnt see my order. I sat outside after 5:30pm thinking maybe theyre running late.

I click on the link of Favor and noticed its similar to Uber delivery service. So, I downloaded the app. Previously, Churchs Chicken wouldve had someone delivery the orders.

Unless Favor had been delivering all the time. Im requesting a refund of $37.15.

Pros:
  • Polite runner
  • Polite runners
Cons:
  • Customer sevice is on the phone

User's recommendation: Do this if your food hasn’t been delivered.

View full review
Kenneth D Jhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Order was delivered to wrong address

Favor Delivery - Order was delivered to wrong address
Favor Delivery - Order was delivered to wrong address - Image 2
Favor Delivery - Order was delivered to wrong address - Image 3
Favor Delivery - Order was delivered to wrong address - Image 4
Favor Delivery - Order was delivered to wrong address - Image 5

She delivered to the wrong address. 811 is what shows in the pic.

It was supposed to go to 1406 Young St by 9 PM. What can be done?

Cons:
  • No delivery none

Preferred solution: Deliver product or service ordered

User's recommendation: Watch out for delivery

View full review
Lakisha T Nyd
map-marker Pearland, Texas

Not receiving refund from a previous order

Favor Delivery - Not receiving refund from a previous order
Favor Delivery - Not receiving refund from a previous order - Image 2

I was told that I was going to get a $40 refund back from this order, but I haven't received it yet. I called my bank, and I still haven't received it back in my account.

It's not showing up in my email that I received it either.

I don't know who received it, but it was not me. As a customer, I can't get a response from Favor.

Loss:
$74

Preferred solution: Full refund

User's recommendation: Do not use this app they don't want to give customer's a refund on orders that were damaged or missing items

View full review
Tanyeil B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Katy, Texas

My delivery driver was not a Female...

AI Highlights
  • - Driver delivered wrong and missing items.
  • - Garlic salt instead of garlic powder; Takis bag not received; bananas and bread damaged.
Favor Delivery - My delivery driver was not a Female...
Favor Delivery - My delivery driver was not a Female... - Image 2
Favor Delivery - My delivery driver was not a Female... - Image 3
Favor Delivery - My delivery driver was not a Female... - Image 4

My delivery driver was not a Female Jharmesha. It was a guy.

He did not give me all of my items and got some of the wrong items.

I asked for garlic powder and he got me garlic salt and I did not need garlic salt.

I needed garlic powder and I did not approve garlic salt.

-I did NOT RECEIVE MY BLUE BAG OF TAKIS BLUE HEAT ROLLED tortillas 9.9 oz

- He gave me a Activia Probiotic Yogurt drink PRUNE flavor and I asked for MANGO..

I DID NOT APPROVE PRUNE flavor .. I ASKED FOR MANGO

-My bananas were BRUISED UP and all my boxed items were SMASHED

- My bread was smashed

Loss:
$3
Cons:
  • I did not receive all my items

Preferred solution: Full refund

User's recommendation: I DO NOT RECOMMEND THE DELIVERY DRIVER

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Andrea C Aii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ordered through the whataburger app...

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AI Highlights
  • - Food didn't arrive; driver was at the wrong Whataburger.
  • - Food sat out 20 minutes; my son missed lunch.
  • - Driver was unprofessional and rude.
Favor Delivery - I ordered through the whataburger app...

I ordered through the Whataburger app, and my food never came. The driver was at the wrong Whataburger, and my son missed his lunch due to this issue.

Not to mention, my food sat out for 20 minutes by the time I went to pick it up.

The driver was very unprofessional and told me to chill and that it doesn't matter if I cancel my order because he still gets paid. He was rude, and I will be sure to share my experience with others.

Loss:
$29

Preferred solution: Full refund

View full review
Crystal R Agv
map-marker San Antonio, Texas

Didn't receive my food

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Favor Delivery - Didn't receive my food
Favor Delivery - Didn't receive my food - Image 2

I placed an order payed for and it was never delivered.. then when I tried to get a hold no response

Loss:
$20

Preferred solution: Full refund

View full review
Taveon G
map-marker Georgetown, Texas

Update my phone number

Favor Delivery - Update my phone number

I need to update my number so I can verify my account its an old number ending in 0422 I dont have access to anymore I would like to update it to *** my name is *** my email address for my favor account is ***

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Tammy G Icw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Wrong drop off of groceries

I had a favor to deliver. The instructions were confusing at the get-go.

It was a trailer park, and I was asked to deliver at site 7 and knock on the door. I proceeded to do that and was ready to drive away when she came out yelling at me. I should have gone back, but I chose not to.

I will never do this again, and I'm sorry. Sad Sad please

User's recommendation: Please be careful where you instruct your groceries to go, be precise.

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Lenore P Ise

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

Don't bother ordering from here

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AI Highlights
  • - Delivery was very late and the food had to be thrown out.
  • - Messages from the runner were in Spanish and unread; no refund.

The last few times I ordered from them the food arrived very late and had to be thrown out. I was sent a message by the runner, however I couldn't read it since it was in Spanish.

I do not speak Spanish.

I sent a message back saying I don't understand Spanish, got no response, sent a message to customer service and was told sorry. They would not respond when I asked for a refund.

View full review
Schmedia G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

One of the drinks were spilled because the driver put it in front of the door

Driver was asked to leave the drinks by the door. He put the drinks right in front of the door, so as she was opening the door, the door hit the drink. One of the drinks spilled all over the floor, so one of the drinks was ruined.

Loss:
$9

Preferred solution: Charge for just one drink

View full review
Travis B Oht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No package

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I left detailed directions on how to get to me. They never left the driveway, and my package was taken.

Loss:
$89
Pros:
  • Have products
Cons:
  • Rarely get delivered

Preferred solution: Full refund

User's recommendation: Don’t use company

View full review
Lakeithia C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account suspended

I'm trying to sign up, but my status is saying suspended. Can you please help me with this? I would like to know what the next steps are.

Preferred solution: Signed up

View full review
David B Ume

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Messed up order

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Updated by user Aug 24, 2026

Horrible

Original review Aug 21, 2026

My nachos were not a full order. I tried calling the favorite file dispute, but there was no response. All I want is my nachos or a partial refund!

Loss:
$4
Pros:
  • Fast delivery
Cons:
  • Hard to get refund

Preferred solution: Price reduction

User's recommendation: Tried to get a hold of someone nobody responded beware!

View full review
Resolved
Hermalinda M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Been month since I apply for favor

Still haven't got to work for Favor. It's been months waiting.

What can I do? I really like to do deliveries for other people and drive around on my days off. I already do DoorDash, so I'm just waiting for Favor to accept me, and they haven't yet.

I don't know why. Can someone tell me what is going on so I can apply for something else to make extra money?

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Esabella Ecy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mission, Texas

Tengo problema

Resivi una orden para comprar aquí en ehb pero la aplicación ahorita q vine ala tienda no le responde solo sale como cargando

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