Favor Delivery
Favor Delivery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Favor Delivery has a 1.5 star rating from 1423 reviews, 11% would recommend, and most reviews express dissatisfaction; common mentions of delivery failures, high price level, and requests for refund.
Key Takeaways for Future Customers
- Expect mixed delivery accuracy and some missing or wrong items reported in Favor Delivery reviews.
- Prepare for potential billing and refund issues; many customers request refunds for undelivered items.
- Account access, membership and subscription problems have been reported; contact options often unresponsive.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and no one to speak to after incorrect orders.
- Recurring billing issues: overcharges, continued subscription charges, and hold charges without timely refunds.
- Delivery mistakes: wrong house, missing items, drivers unreachable, and damaged or cold groceries.
Positive Feedback
Some customers appreciate timely delivery windows and occasional successful orders.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Favor Delivery has a 1.5 star rating from 1423 reviews, 11% would recommend, and most reviews express dissatisfaction; common mentions of delivery failures, high price level, and requests for refund.
Key Takeaways for Future Customers
- Expect mixed delivery accuracy and some missing or wrong items reported in Favor Delivery reviews.
- Prepare for potential billing and refund issues; many customers request refunds for undelivered items.
- Account access, membership and subscription problems have been reported; contact options often unresponsive.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and no one to speak to after incorrect orders.
- Recurring billing issues: overcharges, continued subscription charges, and hold charges without timely refunds.
- Delivery mistakes: wrong house, missing items, drivers unreachable, and damaged or cold groceries.
Positive Feedback
Some customers appreciate timely delivery windows and occasional successful orders.
Media from reviews
Favor Delivery Collective Complaints
San Antonio, Texas
Didn't receive my food
I placed an order payed for and it was never delivered.. then when I tried to get a hold no response
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
A delivery order that I didn’t received from Church’s Texas Chicken on Tuesday, 6/23/26.
- - Text claimed delivery at 4:43pm, but nothing was delivered.
- - Refund requested for $37.15 due to delivery issue.
I ordered 2meals(1Smokehouse Chicken, original w/biscuit&pepper).1Smokehouse Chicken,lemon pepper w/dry rub) med. unsweetened ice tea.All of this total $37.15 which includes taxes,delivery fee & tip.
This was ordered before 4:50pm and delivery time was scheduled at 5:15pm. I recd a text msg from Favor at 4:43pm stating my order was delivered which wasnt true. I looked outside and didnt see my order. I sat outside after 5:30pm thinking maybe theyre running late.
I click on the link of Favor and noticed its similar to Uber delivery service. So, I downloaded the app. Previously, Churchs Chicken wouldve had someone delivery the orders.
Unless Favor had been delivering all the time. Im requesting a refund of $37.15.
- Polite runner
- Polite runners
- Customer sevice is on the phone
User's recommendation: Do this if your food hasn’t been delivered.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Katy, Texas
My delivery driver was not a Female...
- - Driver delivered wrong and missing items.
- - Garlic salt instead of garlic powder; Takis bag not received; bananas and bread damaged.
My delivery driver was not a Female Jharmesha. It was a guy.
He did not give me all of my items and got some of the wrong items.
I asked for garlic powder and he got me garlic salt and I did not need garlic salt.
I needed garlic powder and I did not approve garlic salt.
-I did NOT RECEIVE MY BLUE BAG OF TAKIS BLUE HEAT ROLLED tortillas 9.9 oz
- He gave me a Activia Probiotic Yogurt drink PRUNE flavor and I asked for MANGO..
I DID NOT APPROVE PRUNE flavor .. I ASKED FOR MANGO
-My bananas were BRUISED UP and all my boxed items were SMASHED
- My bread was smashed
- I did not receive all my items
Preferred solution: Full refund
User's recommendation: I DO NOT RECOMMEND THE DELIVERY DRIVER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered through the whataburger app...
- - Food didn't arrive; driver was at the wrong Whataburger.
- - Food sat out 20 minutes; my son missed lunch.
- - Driver was unprofessional and rude.
I ordered through the Whataburger app, and my food never came. The driver was at the wrong Whataburger, and my son missed his lunch due to this issue.
Not to mention, my food sat out for 20 minutes by the time I went to pick it up.
The driver was very unprofessional and told me to chill and that it doesn't matter if I cancel my order because he still gets paid. He was rude, and I will be sure to share my experience with others.
Preferred solution: Full refund
Georgetown, Texas
Update my phone number
I need to update my number so I can verify my account its an old number ending in 0422 I dont have access to anymore I would like to update it to *** my name is *** my email address for my favor account is ***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
How do I find my original order placed...
- - Missing items: 1 of 2, 2 of 1, plus ice cream and bread.
- - Substitutions not offered; support contact is hard.
How do I find my original order placed today? I have the receipt, but there are items missing for which there should have been a viable substitute.
I've received only 1 of an item where I requested 2. And 2 of an item where I requested only 1. The ice cream is missing for which I can't believe there wasn't a substitute of a different flavor. The bread is also missing.
I appreciate the 1 hour delivery time, but Favor doesn't offer a customer to note "no substitutions" or a desired substitution.
And I had to call HEB just to find out how to get support as I couldn't find anywhere a number to call for Favor or how to send and email. I was not contacted either by text or phone call by the Favor delivery person regarding any of the missing items.
The HEB website is much more customer friendly than Favor's.
Because of the issues I've had today and the time it's taken me to find out how to contact Favor, it is doubtful I will use Favor again. A very disappointing experience for which I would appreciate a reply and help in getting to the bottom of all the disconnects with my order as I was charged for the items not delivered.
This whole experience has been a frustrating mess!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Can't verify my ID
- - ID verification failed after uploading ID and a selfie.
- - I was told I could start delivery with 48 hours to upload info, but now it won't let me.
I was trying to upload a picture of my ID and it took the picture. Then after I pressed next, it took a picture of my face and it said it can't verify, but I was told congratulations that I can start and I had 48 hours to upload my information so I can start delivering.
Now it won't let me. Can you please fix the problem?
- Pro a good thing
- Cons mean a bad thing
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to place an order says count suspended
I'm trying to place an order for cigarettes to be delivered. I got to the end, and then it says my account is suspended. I'm not sure why I don't normally order from Favor, and now I called this 800 number, and it refers me to another website.
Preferred solution: Deliver product or service ordered
Austin, Texas
Is there a 0 ? Thats how low i would rate them
- - Order not received and a missed call with no proof it was left at door.
- - Photo exists, but staff can't locate where left; calls go to a website.
I'm in the hospital. Did not receive the order, and I did miss a call, but there is no proof that he actually left it at the door and left a picture.
Even the staff here can't figure out where he left it. I want to call ASAP.
Does anyone actually see that items were left?
When you try to call, they send you to a website.
- Everything about their ordering system
Preferred solution: I'm looking for the driver to bring my items and give me his pay back Tonight and apologize to the staff that have done everything the could to find it
User's recommendation: Do not use favor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeen month since I apply for favor
- - Favor onboarding has been delayed for months.
- - I want to do deliveries and already work with DoorDash, and I seek guidance and other money options.
Still haven't got to work for Favor. It's been months waiting.
What can I do? I really like to do deliveries for other people and drive around on my days off. I already do DoorDash, so I'm just waiting for Favor to accept me, and they haven't yet.
I don't know why. Can someone tell me what is going on so I can apply for something else to make extra money?
Fort Worth, Texas
I'm the pissed off customer your talking about
- - Four heavy bags I couldn't lift; I had to unpack.
- - Cold items were mixed with the rest.
- - Delivery was about $45 plus a $29.95 tip; I won't use it again.
Im going to tell you. I am 94 years old and ask you to deliver my groceries.
He delivered them in four heavy bags that I had to get in but had to unpack them first because so could not lift them. The cold things were with everything else. I was charged total of near $45 dollars to bring them lest than a mile. A $29.95 tip.
Ever time I have used Favor its been a mess. From leaving my food at the wrong house to having it scrambled when they finally bring it. Im surprised HEB has this kind of service and dont even want to hear about it. Do not put any more adds on my phone.
I will not be using them again.not only that they call me a pissed customer where I can read it. Im 94 years old and dont appreciate it
What was the grocery item total, not including fees/tip?
Dallas, Texas
Because my order was canceled by favor with no explanation of why
- - HEB order via Favor canceled without explanation.
- - Refund pending; no clear timeline.
- - Customer needs groceries and an explanation ASAP.
I ordered items from HEB store through the Favor app, and my order was canceled without any explanation of why. I am very unhappy with my experience.
Now I have to wait for a refund, and I don't know when it will come.
I really need my groceries. I need an explanation as soon as possible.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
Favor menbership
I am unable to use the Favor app. I get an error message.
I have tried downloading from the Play Store and from the website. I do not know what is wrong.
Preferred solution: Help loading & using Favor App
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion about my favor card
How do i use my runner card to purchase personal items? I have $40 in my account and cant seem to purchase what i need.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
They delivered to wrong house
They delivered to the wrong house. I texted and called delivery driver.
No answer. I just want my money back
- Reliable
- No number to call
Preferred solution: Full refund
San Antonio, Texas
Resolved: Delivered wrong
Company fixed the issue and I have been provided with full refund. Live chat.
I ordered I hop and got target bounce and spray and wash. I was looking forward to my food I cant get in touch with runner or customer service
User's recommendation: Check before they leave . My runner was David
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They sent you an email regarding the account. It probably ended up in your spam folder. Contacting them is only by email.