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Favor Delivery

Favor Delivery Reviews

www.favordelivery.com
What is your customer experience with Favor Delivery?

Favor Delivery Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Favor Delivery has a 1.5 star rating from 1,429 reviews, 11% would recommend, consumers mostly dissatisfied; price level reported as high and 88% unfavorable ratings.

Key Takeaways for Future Customers

  • Expect common customer complaints about delivery accuracy and app errors when reading Favor Delivery reviews.
  • Many request refunds for missing or wrong items; membership and subscription billing issues reported.
  • Some users still consider using the service if customer service and refunds improve.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and no immediate contact.
  • Recurring issues with refunds, double charges, and subscription billing.
  • Orders delivered to wrong address, missing items, runner misconduct.

Positive Feedback

Some customers note timely deliveries and convenient food delivery when orders are correct.

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Media from reviews

Favor Delivery - Not receiving refund from a previous order
Favor Delivery - Not receiving refund from a previous order - Image 2Favor Delivery - Order was delivered to wrong addressFavor Delivery - Order was delivered to wrong address - Image 2Favor Delivery - Order was delivered to wrong address - Image 3Favor Delivery - Order was delivered to wrong address - Image 4Favor Delivery - Order was delivered to wrong address - Image 5
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Favor Delivery Collective Complaints

users

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Linda B Xfw
Linda B Xfw
Dallas, Texas

I have canceled my subscription twice...

I have canceled my subscription twice and received emails confirming it but continue to be charged. No refund, no nothing; when I went to the help section of the app, there is no option for complaints.

When I call the number listed, I get a recording saying they are not accepting calls. Not acceptable!

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Richard S Zgt
map-marker San Antonio, Texas

Suspended Acct

My account has been suspended. Please help; I don't know why. Please unsuspend my account or restore it.

Preferred solution: My account restored

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Sherrilyn T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

A delivery order that I didn’t received from Church’s Texas Chicken on Tuesday, 6/23/26.

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AI Highlights
  • - Text claimed delivery at 4:43pm, but nothing was delivered.
  • - Refund requested for $37.15 due to delivery issue.
Favor Delivery - A delivery order that I didn’t received from Church’s Texas Chicken on...
Favor Delivery - A delivery order that I didn’t received from Church’s Texas... - Image 2

I ordered 2meals(1Smokehouse Chicken, original w/biscuit&pepper).1Smokehouse Chicken,lemon pepper w/dry rub) med. unsweetened ice tea.All of this total $37.15 which includes taxes,delivery fee & tip.

This was ordered before 4:50pm and delivery time was scheduled at 5:15pm. I recd a text msg from Favor at 4:43pm stating my order was delivered which wasnt true. I looked outside and didnt see my order. I sat outside after 5:30pm thinking maybe theyre running late.

I click on the link of Favor and noticed its similar to Uber delivery service. So, I downloaded the app. Previously, Churchs Chicken wouldve had someone delivery the orders.

Unless Favor had been delivering all the time. Im requesting a refund of $37.15.

Pros:
  • Polite runners
  • Polite runner
Cons:
  • Customer sevice is on the phone

User's recommendation: Do this if your food hasn’t been delivered.

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Kenneth D Jhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Order was delivered to wrong address

Favor Delivery - Order was delivered to wrong address
Favor Delivery - Order was delivered to wrong address - Image 2
Favor Delivery - Order was delivered to wrong address - Image 3
Favor Delivery - Order was delivered to wrong address - Image 4
Favor Delivery - Order was delivered to wrong address - Image 5

She delivered to the wrong address. 811 is what shows in the pic.

It was supposed to go to 1406 Young St by 9 PM. What can be done?

Cons:
  • No delivery none

Preferred solution: Deliver product or service ordered

User's recommendation: Watch out for delivery

View full review
Lakisha T Nyd
map-marker Pearland, Texas

Not receiving refund from a previous order

Favor Delivery - Not receiving refund from a previous order
Favor Delivery - Not receiving refund from a previous order - Image 2

I was told that I was going to get a $40 refund back from this order, but I haven't received it yet. I called my bank, and I still haven't received it back in my account.

It's not showing up in my email that I received it either.

I don't know who received it, but it was not me. As a customer, I can't get a response from Favor.

Loss:
$74

Preferred solution: Full refund

User's recommendation: Do not use this app they don't want to give customer's a refund on orders that were damaged or missing items

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Tanyeil B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Katy, Texas

My delivery driver was not a Female...

AI Highlights
  • - Driver delivered wrong and missing items.
  • - Garlic salt instead of garlic powder; Takis bag not received; bananas and bread damaged.
Favor Delivery - My delivery driver was not a Female...
Favor Delivery - My delivery driver was not a Female... - Image 2
Favor Delivery - My delivery driver was not a Female... - Image 3
Favor Delivery - My delivery driver was not a Female... - Image 4

My delivery driver was not a Female Jharmesha. It was a guy.

He did not give me all of my items and got some of the wrong items.

I asked for garlic powder and he got me garlic salt and I did not need garlic salt.

I needed garlic powder and I did not approve garlic salt.

-I did NOT RECEIVE MY BLUE BAG OF TAKIS BLUE HEAT ROLLED tortillas 9.9 oz

- He gave me a Activia Probiotic Yogurt drink PRUNE flavor and I asked for MANGO..

I DID NOT APPROVE PRUNE flavor .. I ASKED FOR MANGO

-My bananas were BRUISED UP and all my boxed items were SMASHED

- My bread was smashed

Loss:
$3
Cons:
  • I did not receive all my items

Preferred solution: Full refund

User's recommendation: I DO NOT RECOMMEND THE DELIVERY DRIVER

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Andrea C Aii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ordered through the whataburger app...

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AI Highlights
  • - Food didn't arrive; driver was at the wrong Whataburger.
  • - Food sat out 20 minutes; my son missed lunch.
  • - Driver was unprofessional and rude.
Favor Delivery - I ordered through the whataburger app...

I ordered through the Whataburger app, and my food never came. The driver was at the wrong Whataburger, and my son missed his lunch due to this issue.

Not to mention, my food sat out for 20 minutes by the time I went to pick it up.

The driver was very unprofessional and told me to chill and that it doesn't matter if I cancel my order because he still gets paid. He was rude, and I will be sure to share my experience with others.

Loss:
$29

Preferred solution: Full refund

View full review
Crystal R Agv
map-marker San Antonio, Texas

Didn't receive my food

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Favor Delivery - Didn't receive my food
Favor Delivery - Didn't receive my food - Image 2

I placed an order payed for and it was never delivered.. then when I tried to get a hold no response

Loss:
$20

Preferred solution: Full refund

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Taveon G
map-marker Georgetown, Texas

Update my phone number

Favor Delivery - Update my phone number

I need to update my number so I can verify my account its an old number ending in 0422 I dont have access to anymore I would like to update it to *** my name is *** my email address for my favor account is ***

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Resolved
Hermalinda M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Been month since I apply for favor

Still haven't got to work for Favor. It's been months waiting.

What can I do? I really like to do deliveries for other people and drive around on my days off. I already do DoorDash, so I'm just waiting for Favor to accept me, and they haven't yet.

I don't know why. Can someone tell me what is going on so I can apply for something else to make extra money?

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Resolved
Richard S Xte

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Resolved: Delivery man *** confiscated half my...

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Delivery man *** confiscated half my order to flaming Bird at H-E-B and only delivered a portion of the order you owe me a credit for the undelivered portion of the order, which was 2 pounds of sausage and 1 pound of fajita meat

User's recommendation: This company operates to scam. Do not use them.

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Susan R Pqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cancelled and was still chsrged a monthly fee. I tried to speak to the customer service line and it hung up on me and asked for my review.

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You cancelled me; it’s for my request on July 28, but yet you still pulled a monthly payment on July 30. Please refund me that money.

Loss:
$9
Pros:
  • Good deli ery
Cons:
  • People who cannot read my instructions were quite often not being able to find me

Preferred solution: Full refund

View full review
Karen W Sqz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Information

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Updated by user Aug 01, 2026

Not good.

Original review Jul 31, 2026

Directed me to website. I expected to have a voice at the end just to get information.

No complaint. But now I have ayou won't get much help complaint.

No help and no place to check your previous orders. Customer service sucks.

Preferred solution: Apology

User's recommendation: Don't expect to get trsilts

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EdyeLou H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

How do I find my original order placed...

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AI Highlights
  • - Missing items: 1 of 2, 2 of 1, plus ice cream and bread.
  • - Substitutions not offered; support contact is hard.

How do I find my original order placed today? I have the receipt, but there are items missing for which there should have been a viable substitute.

I've received only 1 of an item where I requested 2. And 2 of an item where I requested only 1. The ice cream is missing for which I can't believe there wasn't a substitute of a different flavor. The bread is also missing.

I appreciate the 1 hour delivery time, but Favor doesn't offer a customer to note "no substitutions" or a desired substitution.

And I had to call HEB just to find out how to get support as I couldn't find anywhere a number to call for Favor or how to send and email. I was not contacted either by text or phone call by the Favor delivery person regarding any of the missing items.

The HEB website is much more customer friendly than Favor's.

Because of the issues I've had today and the time it's taken me to find out how to contact Favor, it is doubtful I will use Favor again. A very disappointing experience for which I would appreciate a reply and help in getting to the bottom of all the disconnects with my order as I was charged for the items not delivered.

This whole experience has been a frustrating mess!

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Leanna P Hlx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

I need my account deleted only after my...

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I need my account deleted only after my card info is removed from your system and no no attempts are terrier for not even one single penny 01¢

Then delete my account permanently from your system algorithms and etc. My phone number is 918-345-****

My name is Leanna Parker and my email to use is parkerleanna61@***.com

Loss:
$65

Preferred solution: Apology

User's recommendation: Watch it for all the extra charges that get entered after the delivery and several days later

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Noreene A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingsville, Texas

My debit card was charged twice

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My order was delivered timely; I paid, and then my debit card was charged again! I have yet to be able to speak to anyone! I'll be calling my bank.

Loss:
$9
Pros:
  • On time
Cons:
  • Stole money

Preferred solution: Full refund

User's recommendation: Unless my money is returned there will be no recommendations

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Miguel D Hmc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Can't verify my ID

AI Highlights
  • - ID verification failed after uploading ID and a selfie.
  • - I was told I could start delivery with 48 hours to upload info, but now it won't let me.
Favor Delivery - Can't verify my ID
Favor Delivery - Can't verify my ID - Image 2

I was trying to upload a picture of my ID and it took the picture. Then after I pressed next, it took a picture of my face and it said it can't verify, but I was told congratulations that I can start and I had 48 hours to upload my information so I can start delivering.

Now it won't let me. Can you please fix the problem?

Pros:
  • Pro a good thing
Cons:
  • Cons mean a bad thing

Preferred solution: Deliver product or service ordered

View full review

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