Favor Delivery
Favor Delivery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Favor Delivery has a 1.5 star rating from 1,403 reviews and only 11% would likely recommend; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Favor Delivery reviews note frequent late or missing orders and hard-to-reach customer service.
- Expect delays getting refunds and billing fixes after incorrect or undelivered orders.
- Memberships and subscription cancellations can be difficult to manage without phone support.
Negative Feedback / Risk Areas
- Repeated Favor Delivery customer complaints about no live support and unresolved refunds.
- Reports of incorrect charges, holds, and billing disputes.
- Drivers delivering to wrong addresses, stolen or missing items, and poor communication.
Positive Feedback
Some runners are praised for helpfulness and occasional on-time convenience; app and service work well in select cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Favor Delivery has a 1.5 star rating from 1,403 reviews and only 11% would likely recommend; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Favor Delivery reviews note frequent late or missing orders and hard-to-reach customer service.
- Expect delays getting refunds and billing fixes after incorrect or undelivered orders.
- Memberships and subscription cancellations can be difficult to manage without phone support.
Negative Feedback / Risk Areas
- Repeated Favor Delivery customer complaints about no live support and unresolved refunds.
- Reports of incorrect charges, holds, and billing disputes.
- Drivers delivering to wrong addresses, stolen or missing items, and poor communication.
Positive Feedback
Some runners are praised for helpfulness and occasional on-time convenience; app and service work well in select cases.
Media from reviews
Mcallen, Texas
Lost wallet
One of your drivers picked up my husband's wallet, and I need to contact the driver who picked up food at Kolos in McAllen, Texas. Please contact me at 956-250-****.
Preferred solution: NY HUSBAND'S WALLET!
User's recommendation: Not at this time but if the driver contact me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Can't verify my ID
- - ID verification failed after uploading ID and a selfie.
- - I was told I could start delivery with 48 hours to upload info, but now it won't let me.
I was trying to upload a picture of my ID and it took the picture. Then after I pressed next, it took a picture of my face and it said it can't verify, but I was told congratulations that I can start and I had 48 hours to upload my information so I can start delivering.
Now it won't let me. Can you please fix the problem?
- Pro a good thing
- Cons mean a bad thing
Preferred solution: Deliver product or service ordered
Austin, Texas
Is there a 0 ? Thats how low i would rate them
- - Order not received and a missed call with no proof it was left at door.
- - Photo exists, but staff can't locate where left; calls go to a website.
I'm in the hospital. Did not receive the order, and I did miss a call, but there is no proof that he actually left it at the door and left a picture.
Even the staff here can't figure out where he left it. I want to call ASAP.
Does anyone actually see that items were left?
When you try to call, they send you to a website.
- Everything about their ordering system
Preferred solution: I'm looking for the driver to bring my items and give me his pay back Tonight and apologize to the staff that have done everything the could to find it
User's recommendation: Do not use favor
Dallas, Texas
Because my order was canceled by favor with no explanation of why
- - HEB order via Favor canceled without explanation.
- - Refund pending; no clear timeline.
- - Customer needs groceries and an explanation ASAP.
I ordered items from HEB store through the Favor app, and my order was canceled without any explanation of why. I am very unhappy with my experience.
Now I have to wait for a refund, and I don't know when it will come.
I really need my groceries. I need an explanation as soon as possible.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beaumont, Texas
Never received my order
- - Order picked up from restaurant and never delivered; customer service unreachable; restaurant says it was cooked and picked up; refund requested.
The person never delivered my order … till almost 4 hours later. Food cold and had been dumped on its side and spilled in the bag. It was not eatable.
I need a refund. The lady picked up my order from the restaurant and didn’t deliver my food for hours.
She showed up with food dumped over in the bag, ruined.. cold and in her pajamas (if that’s what you want to call them.)
Called the restaurant. The restaurant said that the food had been cooked and picked up. My security system has not picked up a vehicle coming in the cul-de-sac of my division. At no time has this person delivered my food after they left the restaurant with it.
The order there is under Cortney Shaw and that is in Beaumont Texas.
They pulled my ticket in case you need to reach them, but I want to speak to somebody now please even if I received my food now it would be cold. I screenshot it their information, their phone number and their picture if this helps any records I just really would like to speak to someone so that I can get a refund on the service and I do not recommend it to anybody else in this area.
- I have never received my order
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kinwood, Texas
On 8/12/2026 I placed on order for...
- - Order for two meal combos; only sandwiches delivered, no sides or drinks.
- - Tip rose from $4 to $11; $50 hold remains; seeking full refund.
On 8/12/2026, I placed an order for Arby's through Favor. The order was for two meal combos, which consist of a sandwich, potatoes, and a drink: one Smokehouse Brisket and one Corned Beef Rueben.
I only received the sandwiches. I placed a $4.00 tip on the order, which somehow escalated to $11.00. I am quite sure that the driver ordered only the sandwiches. I am 80 years old, and my son is 61.
Just a sandwich is not an adequate meal for us. I messed around with your customer service for two hours and finally asked for a full refund. The $50.00 hold charge is still in my bank. There was a minimal credit given, but not enough.
I've had trouble with Favor several times in the years I've been using them and keep saying that I'll never use them again, and this time I mean it. I have used three other delivery services for several years now and have only twice had a problem with any of them.
I'm going to call the bank when they open and dispute the $50.00 still on there, and will do the same if any other charges go on. I live on Social Security, and my son lives on Social Security Disability; we can't afford to pay for food we didn't even get.
- Problems
Preferred solution: Full refund
Beaumont, Texas
Runner stole my groceries
This person texted and said my groceries was delivered and never was delivered where the *** is my groceries
Preferred solution: Full refund
User's recommendation: If you order over 100 dollars worth of groceries don’t do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Abilene, Texas
Charged for food that was not in my order.
- - Order placed 1/22/2026; delivered late.
- - Charged for Hill Country butter and a 5 lb bag of chicken wings not received; refund or free replacement.
I placed a delivery order on 1/22/2026; it was delivered after 8:30. So I didn't notice until this morning that I was charged for two items I never received: the Hill Country butter and a 5 lb bag of chicken wings. I would like a refund on those items or to have them delivered to me without charge since I've already paid for them and the delivery of the items.
- Deliver
- Always mess up orders
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Laredo, Texas
Can’t log in to favor app and want to change my old email to the new one
Cant access my old email @maryflo961@***.com which is link with the favor account and cant log in to favor app
User's recommendation: Make sure to memorize your email and password your using
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor communication by delivery driver. Needs to speak ENGLISH.
- - Drivers don't speak English, making communication difficult.
- - Provide English language lessons at a dedicated teaching facility.
Im not liking to fact that the drivers dont speak English. Very difficult to communicate with them if they have a question or problem.
This needs to change if they are to work for you.
Give them lessons at a teaching facility that is just for teaching the English language. English is the United States national language.
- Need drivers to speak english
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Killeen, Texas
I keep trying to sign in for deliverys and i get signed in
i cant get signed in to make deliveries can i get help to get signed in. i would like to start delivering as soon as possible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My order is saying that is delivered the driver knew that it was the wrong address and he delivered it anyway
My order is saying that is delivered he delivered it to the wrong address I gave him the right address and now it's saying delivered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy is my account close
Why is my account close. I asked the lady for her ID to verify her age and she got upset I have to do it because its the law so why am I being punished for doing what is right and its thelaw
I need my account back I guys are not excited my word u guys want us to get there iD for alcohol orders in when they reported that they have to give iD for there alcohol order that's what u guys tell us or we can't leave the alcohol
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWon't let me start an account
I'm trying to create an account so I can start doing favor deliveries i tried to do account but won't let me do anything trt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
Delivered to wrong address - food left on driveway
all was great until the delivery person
all was great until the delivery person left our food at neighbors garage door and we werent notified .. our unit address is plainly marked..
easy to read and see... we had to trash entire order...
delivery person couldnt speak English... we were told...
- System worked fine except for delivery
- Delivery person no speak english and cant read directions
Preferred solution: Price reduction
User's recommendation: shop elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Weslaco, Texas
The worst delivery driver
- - I called and messaged the driver, but got no response.
- - Delivery went to the wrong house; not the same color, and dogs ate my food.
I called the driver and messaged, and there was no response. He delivered to the wrong house after I gave a specific description of my home, cars, and outdoors.
He still managed to leave it at the wrong house, which is not even the same color as mine, and by the time I found it, their dogs had eaten my food! He could have called me if he couldn't find my house, but he didn't.
Preferred solution: Full refund
User's recommendation: Make sure the driver at least responds to you
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சர வகரம ஆகவ இலல நல நள ஆகத சர எதவத பணணஙக எஙகளககன கஸடமர கர நமபர கடஙக சர ஒணணம கடகக மடடஙக எதவம பச மடடஙக மசஜ அனபபடட அபபடய ஸடப பணண இரககஙக இபப ஆயரம அபபறம ஆயரம பணணடட இரககஙக
சர உஙக கணடரகட நமபர கடஙக சர கணடகட கஸடமர கர நமபர கடஙக நன யரயவத சலல சலல பரததடட ஒனறம நடகக மடடஙகத இத எனன பரசசன எனன இதவரககம எலலம வறற ஆக மடடஙகத எனன எனகக ஏதவத பணண கடஙக சர