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Favor Delivery

Favor Delivery Reviews

www.favordelivery.com
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Favor Delivery Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Favor Delivery has a 1.5 star rating from 1,451 reviews; 13% would likely recommend. Consumers report widespread dissatisfaction, many delivery failures, and frequent requests for refunds.

Key Takeaways for Future Customers

  • Expect common issues reported in Favor Delivery reviews: late or missing orders.
  • Prepare for slow or no response from customer service when requesting refunds or billing help.
  • Consider risks around account suspension and subscription or membership charges before signing up.

Negative Feedback / Risk Areas

  • Customer complaints emphasize poor customer service and no one to speak to after order problems.
  • Frequent refund delays and unexplained charges or double billing.
  • Wrong deliveries, missing items, and account deactivations without clear explanation.

Positive Feedback

A few reviews note timely, courteous runners and convenience of delivery when service works.

View full overview ›

Media from reviews

Favor Delivery - I want my money back from using your...
Favor Delivery - Not receiving refund from a previous orderFavor Delivery - Not receiving refund from a previous order - Image 2Favor Delivery - Order was delivered to wrong addressFavor Delivery - Order was delivered to wrong address - Image 2Favor Delivery - Order was delivered to wrong address - Image 3Favor Delivery - Order was delivered to wrong address - Image 4
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Richard V Xfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Beaumont, Texas

Delivery took an hour and a half.

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Delivery took about 90 minutes to arrive.
  • - The runner had to involve store management to get the order.

I placed an order. A few minutes later, a runner accepted the order.

'Your runner is on their way to the restaurant' thing popped up. Forty-five minutes later, my 'runner' still hadn't arrived at the Whataburger I had ordered from. I asked my runner what was going on and received the reply, 'They're super busy.' Shortly after, the app showed that my runner had finally arrived at the Whataburger. Thirty minutes later, the runner left the Whataburger and spent the next ten minutes bringing me my order.

It was literally an hour and a half, almost noon, before my order arrived. My runner stated that she had to complain to the store management to get my order.

Pros:
  • Sometimes they are good and quick
Cons:
  • Sometimes the runners have no consideration for their customers

Preferred solution: Nothing. I think I am done using them.

View full review
Vanice W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Worth, Texas

I want my money back from using your...

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Requesting a refund for a delivery error, poor service, and a tip left for the runner.
  • - Food was left at the wrong location and never received.
Favor Delivery - I want my money back from using your...

I want my money back from using your company and the tip I gave your runner. This is the first time I've ever had an issue, but the carelessness of your runner's actions really left a poor taste in my mouth.

My food was left at another location in the open where I never received my food, and I believe the homeless got a $70 meal for the night. How do you not confirm with your customer that you're at the correct address when they tell you they're sitting on the porch waiting for the person to pull up?

I never saw the runner, which sent me on a wild goose chase for my money lost. This was ridiculous.

Loss:
$76
Pros:
  • There are some good runners but i got a careless one
Cons:
  • People do not care about customer service any more

Preferred solution: Full refund

User's recommendation: Stick to the actual address not the bs map quest gives. And make sure you know what customer service really is.

View full review
Sherrilyn T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

A delivery order that I didn’t received from Church’s Texas Chicken on Tuesday, 6/23/26.

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Text claimed delivery at 4:43pm, but nothing was delivered.
  • - Refund requested for $37.15 due to delivery issue.
Favor Delivery - A delivery order that I didn’t received from Church’s Texas Chicken on...
Favor Delivery - A delivery order that I didn’t received from Church’s Texas... - Image 2

I ordered 2meals(1Smokehouse Chicken, original w/biscuit&pepper).1Smokehouse Chicken,lemon pepper w/dry rub) med. unsweetened ice tea.All of this total $37.15 which includes taxes,delivery fee & tip.

This was ordered before 4:50pm and delivery time was scheduled at 5:15pm. I recd a text msg from Favor at 4:43pm stating my order was delivered which wasnt true. I looked outside and didnt see my order. I sat outside after 5:30pm thinking maybe theyre running late.

I click on the link of Favor and noticed its similar to Uber delivery service. So, I downloaded the app. Previously, Churchs Chicken wouldve had someone delivery the orders.

Unless Favor had been delivering all the time. Im requesting a refund of $37.15.

Pros:
  • Polite runners
  • Polite runner
Cons:
  • Customer sevice is on the phone

User's recommendation: Do this if your food hasn’t been delivered.

View full review
Kenneth D Jhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Order was delivered to wrong address

Contacted the company first

The reviewer tried to contact the company before posting this review.

Favor Delivery - Order was delivered to wrong address
Favor Delivery - Order was delivered to wrong address - Image 2
Favor Delivery - Order was delivered to wrong address - Image 3
Favor Delivery - Order was delivered to wrong address - Image 4
Favor Delivery - Order was delivered to wrong address - Image 5

She delivered to the wrong address. 811 is what shows in the pic.

It was supposed to go to 1406 Young St by 9 PM. What can be done?

Cons:
  • No delivery none

Preferred solution: Deliver product or service ordered

User's recommendation: Watch out for delivery

View full review
Lakisha T Nyd
map-marker Pearland, Texas

Not receiving refund from a previous order

Contacted the company first

The reviewer tried to contact the company before posting this review.

Favor Delivery - Not receiving refund from a previous order
Favor Delivery - Not receiving refund from a previous order - Image 2

I was told that I was going to get a $40 refund back from this order, but I haven't received it yet. I called my bank, and I still haven't received it back in my account.

It's not showing up in my email that I received it either.

I don't know who received it, but it was not me. As a customer, I can't get a response from Favor.

Loss:
$74

Preferred solution: Full refund

User's recommendation: Do not use this app they don't want to give customer's a refund on orders that were damaged or missing items

View full review
Tanyeil B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Katy, Texas

My delivery driver was not a Female...

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Driver delivered wrong and missing items.
  • - Garlic salt instead of garlic powder; Takis bag not received; bananas and bread damaged.
Favor Delivery - My delivery driver was not a Female...
Favor Delivery - My delivery driver was not a Female... - Image 2
Favor Delivery - My delivery driver was not a Female... - Image 3
Favor Delivery - My delivery driver was not a Female... - Image 4

My delivery driver was not a Female Jharmesha. It was a guy.

He did not give me all of my items and got some of the wrong items.

I asked for garlic powder and he got me garlic salt and I did not need garlic salt.

I needed garlic powder and I did not approve garlic salt.

-I did NOT RECEIVE MY BLUE BAG OF TAKIS BLUE HEAT ROLLED tortillas 9.9 oz

- He gave me a Activia Probiotic Yogurt drink PRUNE flavor and I asked for MANGO..

I DID NOT APPROVE PRUNE flavor .. I ASKED FOR MANGO

-My bananas were BRUISED UP and all my boxed items were SMASHED

- My bread was smashed

Loss:
$3
Cons:
  • I did not receive all my items

Preferred solution: Full refund

User's recommendation: I DO NOT RECOMMEND THE DELIVERY DRIVER

View full review
Andrea C Aii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ordered through the whataburger app...

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Food didn't arrive; driver was at the wrong Whataburger.
  • - Food sat out 20 minutes; my son missed lunch.
  • - Driver was unprofessional and rude.
Favor Delivery - I ordered through the whataburger app...

I ordered through the Whataburger app, and my food never came. The driver was at the wrong Whataburger, and my son missed his lunch due to this issue.

Not to mention, my food sat out for 20 minutes by the time I went to pick it up.

The driver was very unprofessional and told me to chill and that it doesn't matter if I cancel my order because he still gets paid. He was rude, and I will be sure to share my experience with others.

Loss:
$29

Preferred solution: Full refund

View full review
Angela G Plg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

VERY VERY PISSED

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - The service is unresponsive to calls and texts, with long waits for urgent orders.
  • - I would not recommend Favor after this experience.

ive been using Favor for a long time only because my 92 old Father likes to order food from Food From, Galilee, but they completely failed. They wont answer the phone calls.

Cannot answer any text messages. They are really really really bad. I would not recommend them to anyone. TODAY WAS ONE OF THE WORST EXPERIENCES OF ALL OF THE DELIVERY SERVICES.

I HAVE FAVOR IS THE WORST. I WOULDNT RECOMMEND THEM TO ANYONE CAUSE YOU CANT GET ANYONE TO ANSWER YOUR PHONE CALLS WHEN YOU HAVE A PROBLEM EVEN WHEN YOU USE THE TECH SERVICES YOU CANT GET AN ANSWER THERE EITHER.

GOOD LUCK ON GETTING ANYONE TO HELP YOU WHEN YOUR ORDER IS NOT CORRECT AGAIN I WOULDNT USE FAVOR UNLESS I HAD TO FOR MY ELDERLY FATHER WHOS BEEN WAITING ON HIS FOOD SINCE 1130 AND ITS NOW 1245. I dont know how much do you want me to say more than all Ive already said besides I would not use Favor if I was dying on the floor and needed food.

Loss:
$25

Preferred solution: Full refund

User's recommendation: NEVER

View full review
Crystal R Agv
map-marker San Antonio, Texas

Didn't receive my food

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Favor Delivery - Didn't receive my food
Favor Delivery - Didn't receive my food - Image 2

I placed an order payed for and it was never delivered.. then when I tried to get a hold no response

Loss:
$20

Preferred solution: Full refund

View full review
Angela G Plg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service!!!!!!!!

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Poor customer service with no live phone support.
  • - Email promised a $10 credit and a comp, but it wasn't applied and there was no response.

I had a horrible order on September 12 couldnt get me anywhere on the phone. You can never get anybody live on the phone.

I finally got an email offering a $10 credit when the whole order shouldve been comped instead I ordered again today because its the only place I can get my dad what he wants through Favor only and the $10 credit wasnt there but still cant get anyone to answer my phone calls or respond! Terrible terrible customer service.

Preferred solution: I want a full refund and an apology.

User's recommendation: No, absolutely not!!!!!!

View full review
Theresa B Oic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Questioning a charge on my account

Contacted the company first

The reviewer tried to contact the company before posting this review.

The call is not going through to speak to a live person. It refers me to go online at help.

favordelivery.com. My charge is incorrect and need it fixed!

Loss:
$26

Preferred solution: Price reduction

View full review
Traves Tka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can u please Reactivate my account today please.

Contacted the company first

The reviewer tried to contact the company before posting this review.

Im not ok. I was deactivated.

I will like to talk to customer service about my issue. Email me ieshkollore@***.com.

I will like my account to be reactivated. Please.

View full review
Lana M Spj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Victoria, Texas

Checking on food delivery

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Payment was made but food never arrived and no refund.
  • - Restaurant was unhelpful and told to contact Favor.
  • - HELP number voicemail and no callback.

I ordered food to be delivered today because I am moving and have no food. Also, my sister is using my car so I have no car.

My other sister came to help me and reminded me that my food never arrived that I already paid for. The restaurant was no help and told me to call Favor.

I never received food or money refund. HELP number was answering machine and they never called back.

Loss:
$24
Pros:
  • Deliver
Cons:
  • Paid and got nothing

Preferred solution: Apology

User's recommendation: Don’t use Favor unless you want to starve.

View full review
Taveon G
map-marker Georgetown, Texas

Update my phone number

Contacted the company first

The reviewer tried to contact the company before posting this review.

Favor Delivery - Update my phone number

I need to update my number so I can verify my account its an old number ending in 0422 I dont have access to anymore I would like to update it to *** my name is *** my email address for my favor account is ***

View full review
Tammy G Icw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Wrong drop off of groceries

Contacted the company first

The reviewer tried to contact the company before posting this review.

I had a favor to deliver. The instructions were confusing at the get-go.

It was a trailer park, and I was asked to deliver at site 7 and knock on the door. I proceeded to do that and was ready to drive away when she came out yelling at me. I should have gone back, but I chose not to.

I will never do this again, and I'm sorry. Sad Sad please

User's recommendation: Please be careful where you instruct your groceries to go, be precise.

View full review
Lenore P Ise

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

Don't bother ordering from here

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Delivery was very late and the food had to be thrown out.
  • - Messages from the runner were in Spanish and unread; no refund.
Updated by user Sep 14, 2026

They don't care about issues receiving information in Spanish when we don't speak Spanish. They defend the runners who can't communicate effectively with the customers.

Original review Aug 30, 2026

The last few times I ordered from them the food arrived very late and had to be thrown out. I was sent a message by the runner, however I couldn't read it since it was in Spanish.

I do not speak Spanish.

I sent a message back saying I don't understand Spanish, got no response, sent a message to customer service and was told sorry. They would not respond when I asked for a refund.

View full review

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