Favor Delivery
Reviews and Complaints
Runner steal My money
He charged me 28 dll for 4 mineral waters and my bill passed from 54 to 86 dll. I need somebody to answer my claim.
The runner's name is ***, from ***. I need my money back. Supposedly, she sent me a message for a replacement, but I did not like the option she offered me.
I said not to buy. I think she is mad for that reason.
- I like the service for the app
- Not like you runner steal my money
Preferred solution: Full refund
User's recommendation: Chek You recipt
Being charged 3 months in a row for service i don't have
- - Orders never went through on Favor.
- - Banned after paying for premium service; charged monthly for four months; support ignored.
I've never been able to successfully order from Favor. Every time I've tried, they just have not allowed it to go through.
The very last time, they actually banned me for some unknown reason; it would not say why after I had paid for their gold service.
They have continued to charge me every month since— that's four months in a row— and they have ignored every attempt that I've made to contact them and get them to stop. Don't get this service.
- Take your money and give you nothing for it
Preferred solution: Full refund
User's recommendation: Don't get the service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeen month since I apply for favor
They still can't approve my favor and I been waiting months for it and everyone I ask they say it takes them 3weeks and me I been waiting and I wanna know why y'all making me wait so long for favor to approve of me when I do doordash and other stuff
Bad with order and runner. Bad experience
I want to talk to someone about this. I want to cancel with favor.
Can't remember when they have ever gotten anything right.
My number is ***. ***
Preferred solution: I want to talk to you about my order. Now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Credit cards and debit cards were stolen and phone was cloned.
Credit and debit cards were stolen and phone was cloned. I would please have a refund and in how long will I get it? Thank you.
User's recommendation: Lock cards until you need them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Couldn't get answer to question and requested cancellation. No response.
Give live person, answer simple question. Made me question my initial subscription. Still no response and will have to resort to cancelling my charge card.
Cancel Favor
I need to cancel my order, which I have already paid for. Please cancel any further orders, as there is no more need. ***
- Order correct
- On time
- Have no live person to get ahold of
Preferred solution: End delivery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Delivered to wrong address - food left on driveway
all was great until the delivery person
all was great until the delivery person left our food at neighbors garage door and we werent notified .. our unit address is plainly marked..
easy to read and see... we had to trash entire order...
delivery person couldnt speak English... we were told...
- System worked fine except for delivery
- Delivery person no speak english and cant read directions
Preferred solution: Price reduction
User's recommendation: shop elsewhere
Rep or customer service support never answers
- - Delivery driver didn't answer after multiple calls.
- - Overcharged from $18 to $30 and there was Sprite vs Refresher confusion.
The delivery person never answered his damn phone tried to overcharge me from a $18 bill to $30 something bill. Tried to call him before he left the premises but never answered.
Continue to call about four times but once again never answered and there is no way I wanna give my child a refresher. I dont think he knows the difference between sprite and refresher
Missing items from my HEB order delivered today
I have missing items from my order. I called HEB; they say it's Favor.
I call ***, and nobody seems to help. I only get recorded messages that they can't answer at this time.
- Missing items and not getting any thing resolved
Preferred solution: Deliver product or service ordered
User's recommendation: Do NOT order through favor
CANCEL MY SUBSCRIPTION
I have been a Favor customer for a good while now! You all cancelled my service because I had asked for a refund on a cancelled order and you all did not want to reimburse me!
I had to call my bank to settle it, so since then, I am not able to order anything! SO PLEASE CANCEL MY SUBSCRIPTION BEFORE IT RENEWS AGAIN FOR THIS MONTH, TY!!!
- Fast delivery
- I did not recieve my refund
User's recommendation: be sure you order correctly ,so you dont have to cancel, because, you might not get your refund!
Third time I’ve ordered from a grocery store that supposedly delivers their own groceries and they have turned it over to Favor instead and the third time that the Favor delivery people have gone by a
This is the third time in a year and a half that I have ordered from a place that's supposed to deliver their own goods and send them to me by *** instead, and the girl said she got me five things, and she only got me one, and I was charged for it.
Preferred solution: Full refund
User's recommendation: Do not use!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My order is saying that is delivered the driver knew that it was the wrong address and he delivered it anyway
My order is saying that is delivered he delivered it to the wrong address I gave him the right address and now it's saying delivered
Payment issues
Trying to speak with someone about a payment issue and got the runaround. No one would help me, just hung up.
- Not accepting my payment
Preferred solution: I want them to fix the payment issue. My card is a Mastercard and I have no problem using the card anywhere else.
I do not wish to review. The favor delivered was right for that time of night
Order was delivered perfectly. I placed an order late.
I was not able to get everything that I wanted. That was not the delivery drivers fault.
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation