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Favor Delivery

Favor Delivery
Reviews and Complaints

www.favordelivery.com
What is your customer experience with Favor Delivery?
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Adolfo G Hma
map-marker Austin, Texas

Runner steal My money

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He charged me 28 dll for 4 mineral waters and my bill passed from 54 to 86 dll. I need somebody to answer my claim.

The runner's name is ***, from ***. I need my money back. Supposedly, she sent me a message for a replacement, but I did not like the option she offered me.

I said not to buy. I think she is mad for that reason.

Loss:
$30
Pros:
  • I like the service for the app
Cons:
  • Not like you runner steal my money

Preferred solution: Full refund

User's recommendation: Chek You recipt

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Eric V Rbx

Being charged 3 months in a row for service i don't have

AI Highlights
  • - Orders never went through on Favor.
  • - Banned after paying for premium service; charged monthly for four months; support ignored.

I've never been able to successfully order from Favor. Every time I've tried, they just have not allowed it to go through.

The very last time, they actually banned me for some unknown reason; it would not say why after I had paid for their gold service.

They have continued to charge me every month since— that's four months in a row— and they have ignored every attempt that I've made to contact them and get them to stop. Don't get this service.

Loss:
$50
Cons:
  • Take your money and give you nothing for it

Preferred solution: Full refund

User's recommendation: Don't get the service

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Hermalinda M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Been month since I apply for favor

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They still can't approve my favor and I been waiting months for it and everyone I ask they say it takes them 3weeks and me I been waiting and I wanna know why y'all making me wait so long for favor to approve of me when I do doordash and other stuff

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Peggy R Ady
map-marker Fort Worth, Texas

Bad with order and runner. Bad experience

I want to talk to someone about this. I want to cancel with favor.

Can't remember when they have ever gotten anything right.

My number is ***. ***

Preferred solution: I want to talk to you about my order. Now

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Alberto A L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brownsville, Texas

Credit cards and debit cards were stolen and phone was cloned.

Credit and debit cards were stolen and phone was cloned. I would please have a refund and in how long will I get it? Thank you.

User's recommendation: Lock cards until you need them.

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Arna Poz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington, Washington

Couldn't get answer to question and requested cancellation. No response.

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Give live person, answer simple question. Made me question my initial subscription. Still no response and will have to resort to cancelling my charge card.

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Jan G Vza
map-marker Victoria, Texas

Cancel Favor

I need to cancel my order, which I have already paid for. Please cancel any further orders, as there is no more need. ***

Loss:
$21
Pros:
  • Order correct
  • On time
Cons:
  • Have no live person to get ahold of

Preferred solution: End delivery

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Siani Owr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

Delivered to wrong address - food left on driveway

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all was great until the delivery person

all was great until the delivery person left our food at neighbors garage door and we werent notified .. our unit address is plainly marked..

easy to read and see... we had to trash entire order...

delivery person couldnt speak English... we were told...

Loss:
$8
Pros:
  • System worked fine except for delivery
Cons:
  • Delivery person no speak english and cant read directions

Preferred solution: Price reduction

User's recommendation: shop elsewhere

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Fatema Ukp
map-marker Austin, Texas

Rep or customer service support never answers

AI Highlights
  • - Delivery driver didn't answer after multiple calls.
  • - Overcharged from $18 to $30 and there was Sprite vs Refresher confusion.

The delivery person never answered his damn phone tried to overcharge me from a $18 bill to $30 something bill. Tried to call him before he left the premises but never answered.

Continue to call about four times but once again never answered and there is no way I wanna give my child a refresher. I dont think he knows the difference between sprite and refresher

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Dora Graciela M
map-marker Brownsville, Texas

Missing items from my HEB order delivered today

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I have missing items from my order. I called HEB; they say it's Favor.

I call ***, and nobody seems to help. I only get recorded messages that they can't answer at this time.

Loss:
$40
Cons:
  • Missing items and not getting any thing resolved

Preferred solution: Deliver product or service ordered

User's recommendation: Do NOT order through favor

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Rossana M G
map-marker San Antonio, Texas

CANCEL MY SUBSCRIPTION

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I have been a Favor customer for a good while now! You all cancelled my service because I had asked for a refund on a cancelled order and you all did not want to reimburse me!

I had to call my bank to settle it, so since then, I am not able to order anything! SO PLEASE CANCEL MY SUBSCRIPTION BEFORE IT RENEWS AGAIN FOR THIS MONTH, TY!!!

Pros:
  • Fast delivery
Cons:
  • I did not recieve my refund

User's recommendation: be sure you order correctly ,so you dont have to cancel, because, you might not get your refund!

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William N Way
map-marker Anna, Texas

Third time I’ve ordered from a grocery store that supposedly delivers their own groceries and they have turned it over to Favor instead and the third time that the Favor delivery people have gone by a

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This is the third time in a year and a half that I have ordered from a place that's supposed to deliver their own goods and send them to me by *** instead, and the girl said she got me five things, and she only got me one, and I was charged for it.

Loss:
$31

Preferred solution: Full refund

User's recommendation: Do not use!!!!

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Resolved
Shera G Kna

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My order is saying that is delivered the driver knew that it was the wrong address and he delivered it anyway

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My order is saying that is delivered he delivered it to the wrong address I gave him the right address and now it's saying delivered

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NOLA G Cdd
map-marker San Antonio, Texas

Payment issues

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Trying to speak with someone about a payment issue and got the runaround. No one would help me, just hung up.

Cons:
  • Not accepting my payment

Preferred solution: I want them to fix the payment issue. My card is a Mastercard and I have no problem using the card anywhere else.

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Anonymous
map-marker Corpus Christi, Texas

I do not wish to review. The favor delivered was right for that time of night

Order was delivered perfectly. I placed an order late.

I was not able to get everything that I wanted. That was not the delivery drivers fault.

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